Terms of Service

1. Acceptance of Terms

By accessing or using Avoom, including our website, mobile applications, desktop applications, and any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and Avoom. By creating an account, accessing, or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Account Registration

To use Avoom, you must create an account. When registering, you agree to the following:

• Age requirement: You must be at least 13 years of age to create an account and use the Service. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
• Accurate information: You must provide accurate and complete information during registration and keep your account information up to date.
• One account per person: Each individual may maintain only one personal Avoom account. Creating multiple accounts for deceptive or abusive purposes is prohibited.
• Phone verification: Account registration requires phone number verification via SMS. Your phone number is used for identity verification and account recovery.
• Account security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately if you suspect unauthorized access.

3. Acceptable Use

You agree to use Avoom only for lawful purposes and in accordance with these Terms. The following activities are strictly prohibited:

• Spam: Sending unsolicited bulk messages, promotional content, or chain messages to users who have not consented to receive them.
• Harassment: Engaging in any form of harassment, bullying, threats, intimidation, or abusive behavior toward other users.
• Illegal content: Sharing, distributing, or transmitting content that is illegal, including but not limited to child exploitation material, content that promotes terrorism, or material that violates any applicable law.
• Impersonation: Pretending to be another person, entity, or organization, or creating accounts with misleading identities.
• Malware: Distributing viruses, malware, spyware, or any other harmful software through the Service.
• Platform abuse: Attempting to reverse-engineer, decompile, or disassemble any part of the Service, or using automated tools to scrape, collect, or harvest data from the platform.
• Interference: Taking any action that imposes an unreasonable load on our infrastructure or interferes with the proper functioning of the Service.

Avoom reserves the right to investigate violations and take appropriate action, including account suspension or termination.

4. Privacy

Your privacy is fundamental to how we build and operate Avoom. Our Privacy Policy describes how we collect, use, and protect your information in detail.

In summary: Avoom uses end-to-end encryption for messages and calls, meaning we cannot access the content of your communications. We collect only the minimum information necessary to operate the Service, and we never sell your personal data to third parties or advertisers.

5. Intellectual Property

The Avoom platform, including its software, design, logos, trademarks, and all associated intellectual property, is owned by Avoom and protected by applicable intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Avoom platform without our prior written consent.

You retain full ownership of the content you create and share through Avoom. We do not claim any intellectual property rights over your messages, photos, videos, or other content.

6. User Content

You are solely responsible for the content you share, send, or transmit through the Service ("User Content"). By using Avoom, you agree that:

• Your User Content does not violate any applicable law, regulation, or these Terms.
• You have the necessary rights and permissions to share any content you transmit.
• Your content does not infringe on the intellectual property, privacy, or other rights of any third party.

Avoom reserves the right to remove or restrict access to any content that violates these Terms, applicable law, or our community guidelines. Due to the nature of end-to-end encryption, content moderation is primarily based on user reports and metadata analysis, not message content inspection.

7. Messaging & Calls

Avoom provides messaging and voice/video calling features that are protected by end-to-end encryption. This means:

• Only you and the intended recipients can read your messages or hear your calls.
• Avoom cannot access the content of your encrypted messages or calls, even if compelled by legal process.
• Encryption keys are stored on your devices, not on our servers.

While we secure the transmission and storage of your communications, you acknowledge that the security of your messages also depends on the security of your devices. Avoom is not responsible for unauthorized access that occurs due to compromised devices or credentials.

8. Account Termination

Avoom reserves the right to suspend or terminate your account at any time if we reasonably believe that:

• You have violated these Terms or our community guidelines.
• Your use of the Service poses a risk to other users, third parties, or Avoom.
• Your account is being used for illegal activities.
• Continued provision of the Service to you is no longer commercially viable.

You may delete your account at any time through the app settings. Upon account deletion, your profile information will be removed and your message history will be deleted from our servers in accordance with our Privacy Policy.

9. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Avoom does not warrant that the Service will be uninterrupted, timely, secure, or error-free. We do not guarantee the accuracy, reliability, or completeness of any information provided through the Service. You use the Service at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AVOOM AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL AVOOM'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO AVOOM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

11. Changes to Terms

Avoom may update these Terms from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you through the Service or by other reasonable means before the changes take effect.

Your continued use of Avoom after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the Service and delete your account.

12. Contact

If you have any questions, concerns, or feedback about these Terms of Service, please contact us at:

Email: legal@avoom.com

We aim to respond to all inquiries within a reasonable timeframe.